Covid-19 – Guidance for guests eating and drinking
The safety of our guests and staff is of paramount importance to us and we ask you to observe the following guidelines.
Do not enter our premises if you have any symptoms of Covid-19 Coronavirus: a high temperature, a new, continuous cough or any loss or change to your sense of smell or taste.
Booking Notes
As of Wednesday 2nd December, guests will be only be able to book a table for one household (plus support bubble).
We cannot accept guests coming in just for a drink, alcoholic beverages can only be consumed as part of a “substantial meal”. This includes our main course, festive selection and sunday roast dishes and at lunchtime our sandwich selection.
If we have no tables available we will not be able to serve you, so we would advise pre-booking using the “book a table” facility or by calling 01604 859551.
The government requires us to take contact details from each lead guest – this will be name, along with a telephone number. These will be held securely by us until they can be deleted after 21 days and will not be used or shared for any reason except in the event of request for information for NHS track and trace.
Service and Payment
We will not be accepting cash payments. Card/ApplePay/GooglePay/SamsungPay only, preferably contactless.
We can only offer table service, waiting staff will take your orders and deliver them to table only.
Hygiene and Social Distancing
We would ask our guests to use the sanitising stations located close to every entrance into the building.
In line with government instructions our tables are at least 1.5m apart and we would ask customers to stay at their table at all times.
In between sittings, tables and chairs will be sanitised.
Please keep children under control and accompany to toilets as required and ensure their hands are thoroughly cleaned.
If you need to visit the bathrooms, we would ask you to wear a mask while moving around our premises, maintaining distance from other guests.
Bathrooms and contact points throughout the building are regularly sanitised.
Please follow these guidelines and help us to help keep you safe!